About Integrity IT Solutions

Kansas City’s Service-Focused MSP and MSSP

What We Value

Our Principles in Practice

The standards we bring to every project, every client, every time.

Integrity

Integrity is the standard we won’t bend. If something isn’t right for you, we’ll say so. Making the right recommendation matters more than making the sale. You’ll always get honest guidance, clear options, and follow-through you can count on.

Humility

We lead with a service-first mindset. That means listening first, asking good questions, and staying focused on what you need instead of trying to prove something. You’ll feel the difference in how we communicate, how we support your team, and how we handle the details.

Kindness

We bring a simple mindset to every interaction: “How would we want someone to help our grandma?” Patient, respectful, and clear. No talking down, no rushing you, no making you feel silly for asking. Just real help from people who genuinely care.

Why We Exist

Integrity IT Solutions exists to help people first

Technology is what we do, but service is who we are. That means we don’t treat your request like a task to check off. We take a moment to understand what’s happening on your end, what’s getting in the way, and what matters most right now. That context shapes how we respond.

Our goal is simple: listen closely, understand what you need, and step in with the right urgency and support so you can keep moving forward with confidence.

Our Team

Meet Our Team

Our Track Record

A snapshot of our impact and experience

Over

Clients

Trusted by businesses across Kansas City

Customer Satisfaction

0 %+

Based on customer satisfaction surveys after support interactions

Years in Business

0 +

Steady growth with a people-first, service-minded approach

First-Contact Fix Rate

0 %

Issues resolved by the first technician you contact.

Our Story

Where It All Began

Humble Beginnings

Founded by Jason Egli as Integrity Computer Services, Inc. in his parents’ basement. The company began with a handful of clients and a clear mission: provide high-quality IT services as businesses increasingly recognized technology as critical to success. Growth came primarily through word of mouth.

2006

2008

Demand Accelerates

During the economic downturn, many organizations reduced internal IT staff and turned to outsourced support. Demand for Integrity’s services increased rapidly, validating the managed services opportunity.

First Hire & First Office

Jason hired the company’s first employee and moved operations into a small office at the American Royal Association offices in Kansas City’s West Bottoms—marking the transition from a solo operation to a growing team.

2009

2012

Expansion to Union Station

With continued growth, the company outgrew its West Bottoms office and relocated to Union Station, one of Kansas City’s most iconic buildings. The team grew to five employees, supporting dozens of client organizations.

Rebrand for the Future

To better reflect its focus on business technology management, the company rebranded from Integrity Computer Services to Integrity IT Solutions. The rebrand introduced a new logo and clarified the company’s focus: delivering managed IT services for businesses, not individual computer repair.

2015

2016

Shift to Managed Services

After introducing Unlimited Support Agreements with a handful of clients, the company quickly recognized the value of a predictable, proactive service model. Later that year, Integrity IT Solutions began offering unlimited support plans to all new clients—improving cost predictability for customers and enabling more proactive IT management.

Operational Maturity with EOS

The company implemented the Entrepreneurial Operating System (EOS) with the guidance of a professional facilitator. EOS provided a structured framework for goal setting, issue resolution, accountability, and team empowerment, which enabled the company to scale with greater clarity and intention.

2018

2020

New Ownership, Continued Vision

Jason Egli sold Integrity IT Solutions to Jeff Pirkey. Jeff’s leadership emphasized culture, a Service First philosophy, and long-term client partnerships. Jason transitioned into a CIO-focused role, strengthening both internal strategy and client advisory services.

Investing in the Future

Integrity IT Solutions moved into a 10,000-square-foot space within Union Station, creating room for continued growth and deeper focus on the future of technology, cybersecurity, and exceptional client service.

2024

Your Next Step Starts Here

Reach out and we’ll help you turn your technology priorities into a plan you can truly feel good about.

913-324-8404